Access Granted but Gate Doesn’t Open

If your Guardian Keypad is saying access granted but the gate is not opening the first step in troubleshooting would be to test the gate relay is functioning properly. This video tutorial shows you how to locate the gate relay wires going into your Guardian Keypad. By removing the relay wires from the keypad you can take the keypad out of the equation. Touching the two relay wires together should open the gate. If the gate does not open, you will need to call your gate technician to troubleshoot your motor and / or wires. If the gate does open consistently, contact QuikStor Technical Support for further troubleshooting.


April has worked at QuikStor since 2008. As the former technical support manager she is experienced with all QuikStor products. Currently, she works as a sales representative to help storage facilities find solutions with QuikStor. Interested in purchasing software or keypads? Call April today!