Canceling Insurance

Select a tenant from your list, and then go to Tools -> Insurance -> Start/Cancel Insurance

You will now be at a window that will ask you if you are sure that you want to cancel this tenant’s insurance manually.  If so, click the Yes button.  If they have prepaid for the insurance it will ask if you want to refund the policy amount.  Click on the Yes button.  This will automatically cancel the tenant’s insurance policy in your system and bring up a form to print out for the refund.