Invoice’s Didn’t Print on Correct Day

Invoices print or email each month depending on your facilities settings in Change Site Setup – Option #2 in the printing tab.

printingtab

The variable is set for X days before paid to date. Because we have months that have 28, 29, 30, and 31 days, the actual date the invoices print can vary from month to month by a day or so. If you are worried that invoices for the month haven’t printed and should have, you can pull the ELK report. This report shows the unit #, name, paid to date and next bill being sent. This report is also helpful because it will show which bills will print, email, print and email, or which customers won’t receive a bill because neither print nor email is set for destination options.

ELK Report

destination

 

April has worked at QuikStor since 2008. As the former technical support manager she is experienced with all QuikStor products. Currently, she works as a sales representative to help storage facilities find solutions with QuikStor. Interested in purchasing software or keypads? Call April today!