In some instances it may be necessary to vacate a tenant without collecting their outstanding balance. To move the tenant out without collecting the balance Click Move-Out. Set your print options for the vacating report and receipt and press Next.
The Move-Out screen shows this tenant owes $194.25. The tenant is not, however, able to make any payment at this time.
In order to move the tenant out without taking a payment we just need to un-check the Collect Outstanding Balance button. The system will now show a total amount to collect of zero dollars and we can vacate the tenant with no payment. If the tenant is able to make a payment at a later date we can do a Former Tenant Payment